CRM + SOCIAL MEDIA = THE FUTURE

This video from ZDNet about the new SalesForce Chatter pretty much describes the future as I see it.
Personally I use the absolutely fabulous (and free for my little purposes so far) Zoho CRM, and the Zoho CRM looked just like the SalesForce interface last time I checked. Wonder if they are keeping up with this chatter stuff.
Imagine a business facebook mwahaha….